Frequently Asked Questions


Where do I find more information about these products?

Information about PulseWorx products, including electrical specifications, is found on the individual product page. 

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Where can I download the UPStart configuration program?

The UPStart configuration program is downloaded from the Powerline Control Systems website in the PulseWorx UPB Software/Drivers page.

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I'm a dealer, how do I get the dealer discount?

Each time you want to purchase products, just log into your account and that account will have been configured as a dealer. 

Also see below "How do I become a dealer?

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How do I become a dealer?

If you have not yet done so, create an account in this system, then head to PCS Dealer Sign-Up page and follow the instructions there. Before placing any orders, contact PCS sales and attach your completed dealer profile form. They will go over the information and process to enable your dealer account. They will update your account so next time you log into your account it will recognize you as a dealer and automatically offer you the discount you are entitled to.

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I have a resale certificate, how do I provide that so I don't have to pay tax?

After obtaining dealer discount, contact PCS Sales and include this CA resale certificate form.  They will configure your account and inform you on the update.

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